Last updated: 8 September 2026
This policy explains how Destination Media handles personal information when you visit destinamedia.com, contact us, request our services or purchase products from us.
Destination Media is an independently operated brand. In this policy, “we,” “us” and “our” refer to the operator identified in the Data Controller and Contact section at the end.
For privacy questions or requests, email info@destinamedia.com.
1. Scope of this policy
This policy covers our website, our communications and our handling of information connected with our products and services.
Our activities include publishing travel and destination information, sharing affiliate links, providing creative and digital services, and selling postcards.
External websites, booking platforms and marketplaces have their own privacy policies. Those policies apply to their independent processing. This policy applies to information that Destination Media receives and processes itself.
Where we process personal information solely on behalf of a business client, our processing is governed by the agreement with that client and its instructions.
2. Information we collect
Information you provide
Depending on how you interact with us, we may receive:
- Your name, email address, telephone number and business details.
- Inquiries, messages, attachments and correspondence.
- Project briefs, design instructions and materials supplied for requested work.
- Order details, billing and delivery information.
- Postcard messages, personalisation instructions and recipient details.
- Information needed to resolve support issues or respond to privacy requests.
Please provide only information relevant to your request. Do not send passwords, full payment-card details or unnecessary sensitive information by email.
Information collected through website use
The website and its integrated services may process:
- IP addresses and approximate locations inferred from them.
- Browser, device and operating-system information.
- Pages visited, referring pages and access times.
- Interactions with links, widgets and shopping features.
- Cookie identifiers and similar technical identifiers.
- Consent selections.
- Technical errors, server logs and security events.
The information involved depends on the features used, the services loaded and the applicable privacy choices.
Information from other sources
We may receive information from marketplaces, order-management and payment services, fulfillment providers and affiliate platforms.
This can include order records, customer messages, payment status, delivery updates and referral or commission reports.
Information about another person
If you ask us to send a postcard or product to another person, we process the recipient details and message you supply for that purpose.
Please provide only what is necessary and ensure that you have an appropriate basis for supplying another person’s information.
3. Purposes and legal bases
We use personal information to operate the website, respond to requests, fulfill orders, deliver services and meet relevant obligations.
Where the GDPR or UK GDPR applies, the legal basis depends on the activity:
| Activity | Purpose | Legal basis |
|---|---|---|
| Website delivery and maintenance | Display content and resolve technical problems | Legitimate interests in operating a reliable website |
| Security | Detect misuse and protect information and systems | Legitimate interests and applicable legal obligations |
| General correspondence | Answer questions and maintain relevant communications | Legitimate interests |
| Requested quotations and proposals | Take steps requested before a contract | Pre-contractual steps |
| Purchases and service delivery | Fulfill orders, deliver work and provide support | Performance of a contract |
| Delivery to another recipient | Fulfill the purchaser’s delivery request | Legitimate interests in completing that request |
| Accounting and statutory records | Meet applicable recordkeeping requirements | Legal obligations |
| Consent records | Apply and document privacy choices | Legal obligations and legitimate interests in demonstrating those choices |
| Optional tracking | Measure website use, referrals or campaigns | Consent where required |
| Disputes | Establish, exercise or defend legal claims | Legitimate interests and applicable legal obligations |
When relying on legitimate interests, we consider the purpose, necessity and impact of the processing on individuals.
You can generally read our public content without providing your name or email address. However, we need sufficient information to answer an inquiry or fulfill a purchase or service request.
4. Website providers and integrations
Hosting, maintenance and email
Our hosting, technical and email service providers process information necessary to operate the website, handle communications, maintain records and protect systems.
This may involve technical logs, contact details and the contents of correspondence.
CookieYes
We use CookieYes to present cookie choices and record consent preferences.
This involves information necessary to store and apply selections, such as a consent identifier and the choices associated with it.
See the CookieYes Privacy Policy.
Google measurement services
Our website includes a Google tag through the Site Kit WordPress integration. Our CookieYes inventory identifies Google Analytics cookies.
Google measurement can involve page visits, interactions, referral information, device details and identifiers used to distinguish visits and measure website activity.
The website also includes Google Consent Mode, which communicates consent settings to Google tags. Depending on its implementation, limited measurement or consent signals may be transmitted without cookies when cookie storage is denied. Rejecting cookies therefore does not necessarily mean that no technical information is transmitted.
GetYourGuide
We include GetYourGuide affiliate links and a partner/widget integration.
When an integration loads or you follow a link, GetYourGuide may receive technical information such as your IP address, browser details, referring page and referral identifiers.
Affiliate attribution allows eligible bookings to be associated with our website. We may receive related referral and commission reports.
Bookings completed through GetYourGuide are handled by GetYourGuide and the relevant activity providers.
See the GetYourGuide Privacy Policy.
SureCart
Our website includes SureCart shopping, checkout and affiliate-related components.
When shopping functionality is used, information such as cart contents, contact details, billing and delivery information, order references and payment status may be processed.
Referral functionality can also involve affiliate identifiers and attribution information.
Where direct payment is available, the relevant payment service is presented during checkout. Do not send payment-card details to us by email.
See the SureCart Privacy Policy.
GTranslate
Our website includes GTranslate functionality to provide translated content.
Using translation features can involve processing language preferences, technical request information and content needed to provide translations.
See the GTranslate Privacy Policy.
5. Etsy and product fulfillment
Our website links to our Etsy shop. Etsy handles information under its own privacy policy when you use its platform.
As the seller, we may receive information needed to fulfill your purchase, communicate with you, resolve issues and meet applicable recordkeeping requirements.
For printed products and personalised postcards, relevant information is disclosed to the printing, fulfillment and delivery providers handling the order. This may include the recipient’s name, postal address, selected design and supplied message.
See the Etsy Privacy Policy.
6. Affiliate links
Some links on our website are affiliate links. We may earn a commission when you complete an eligible purchase through them.
Affiliate links can contain identifiers that associate a referral with Destination Media. The destination service may also use cookies or similar technologies for attribution, subject to applicable law and privacy choices.
An affiliate relationship does not mean that we receive all information you provide to a booking platform. Our access depends on the information made available through that platform’s reporting and services.
7. Cookies and similar technologies
Cookies are small files stored on your device. Scripts, pixels, local storage and other technologies can also support website features or measure interactions.
The purposes can include:
- Necessary functionality: security, consent preferences and features you request.
- Optional functionality: preferences and additional website features.
- Analytics: measuring visits and interactions.
- Referral and advertising measurement: attributing referrals or measuring campaigns.
A technology’s actual purpose determines its classification. A commercial benefit alone does not make it strictly necessary.
Cookie information
The CookieYes preference panel displays the configured cookie inventory, including names, descriptions and stated durations.
Entries identified in that inventory include:
| Cookie | Stated purpose | Stated duration |
|---|---|---|
cookieyes-consent | Store cookie-consent preferences | 1 year |
_ga | Distinguish visitors for Google Analytics measurement | 1 year, 1 month and 4 days |
_ga_* | Store Google Analytics measurement information | 1 year, 1 month and 4 days |
These durations describe the inventory’s stated cookie lifetimes. They do not necessarily describe how long information already transmitted to a provider remains in that provider’s systems.
The inventory may include additional technologies associated with integrations and third-party features. An inventory entry alone does not establish that the technology is active on every page or during every visit.
Your choices
The CookieYes banner provides Accept All, Reject All and Customise controls.
Where consent is required, optional tracking requires a valid consent choice. Merely continuing to browse does not constitute consent.
You may withdraw consent. Use an available cookie-preference control or contact info@destinamedia.com if you cannot access your preferences.
Browser settings also allow you to delete or block cookies. Deleting cookies may remove your saved consent choice. Blocking necessary cookies may affect requested features.
Privacy choices normally apply to the browser and device used. External services may provide separate controls.
Cookie rejection does not remove records already lawfully collected, although separate access or deletion rights may apply.
8. Disclosure of information
Depending on the interaction, recipients may include:
- Hosting, email, security and technical-support providers.
- Consent-management and website-integration providers.
- Measurement and affiliate services described above.
- Marketplaces, order-management and payment services.
- Printing, fulfillment and delivery providers.
- Professional advisers where necessary.
- Authorities where disclosure is legally required.
Relevant information may also be disclosed where necessary to establish, exercise or defend legal claims.
Providers may act on our instructions or as independent controllers, depending on their role. Their privacy policies do not replace our responsibility for processing that we control.
9. International processing
Our services and providers can involve processing in countries other than your own. Those countries may have different data-protection rules.
Where applicable law requires safeguards for an international transfer, an appropriate lawful transfer mechanism is required. Depending on the arrangement, this may include an applicable adequacy decision or approved contractual safeguards.
Contact info@destinamedia.com for information about destinations and safeguards relevant to your information, or to request applicable safeguards subject to lawful redactions.
10. Retention
We retain information according to its purpose and applicable requirements.
The criteria include:
- Whether an inquiry or project remains active.
- The time needed to fulfill an order and resolve related support issues.
- Applicable accounting and tax obligations.
- The need to investigate security incidents.
- The need to record and demonstrate privacy choices.
- Relevant legal claim periods and unresolved disputes.
- The configured retention periods of the services used.
Recipient details and personalisation content are retained for fulfillment, related support and specific legal requirements.
When information is no longer required, it is deleted or irreversibly anonymised. Backup copies are removed through the relevant backup lifecycle.
11. Your privacy rights
Depending on your location and the applicable law, you may have rights to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion.
- Restrict or object to processing.
- Receive certain information in a portable format.
- Withdraw consent.
- Opt out of qualifying targeted advertising, sale or sharing.
- Complain to a competent data-protection authority.
Where the GDPR or UK GDPR applies, you may object to processing based on legitimate interests for reasons relating to your circumstances. You may object to direct marketing at any time.
Withdrawal of consent does not affect processing lawfully performed before withdrawal.
Send requests to info@destinamedia.com. Describe your request and provide enough information for us to locate relevant records.
Where necessary, we may request proportionate information to verify identity or a representative’s authority. Do not send identity documents unless requested through an appropriate process.
We respond within the period required by applicable law. Under the GDPR or UK GDPR, this is generally one month, subject to permitted extensions.
Requests are normally free. If a lawful exception applies, we explain the reason and relevant complaint or appeal options.
12. US privacy rights
US state privacy rights depend on the relevant law, the processing involved and whether its requirements apply to the operator.
Some state laws define “sale,” “sharing” or “targeted advertising” broadly enough to include certain tracking disclosures without payment.
You may contact info@destinamedia.com to request information about relevant disclosures or exercise applicable rights. Browser-based opt-out signals must be handled as required by the laws applicable to the processing.
Where an appeal right applies, email the same address with “Privacy appeal” in the subject line.
We do not discriminate against individuals for exercising applicable privacy rights.
13. Children’s information
Our website provides general travel content and information about products and business services. It is not intended to solicit personal information directly from children.
Adults ordering products for children should provide only information necessary for the order and have appropriate authority to do so.
If you believe a child has provided information in circumstances requiring parental consent, contact info@destinamedia.com so we can investigate and take appropriate action.
14. Security
We use technical and organisational safeguards appropriate to the information processed and associated risks.
No website, transmission method or storage system can be guaranteed completely secure. This does not limit our obligations under applicable law.
Where a personal-data breach requires notification, the relevant authority and affected individuals will be notified as required.
15. Changes to this policy
We may update this policy to reflect changes in our services, data practices or legal requirements.
The current version is published on this page with its update date. Where required, we provide additional notice or obtain consent before introducing a new use of information.
16. Data Controller and Contact
The person responsible for the processing described in this policy is:
Matthias Gingillino, operating under the brand Destination Media.
Privacy contact: info@destinamedia.com
Website: https://destinamedia.com
Please use the email address above for privacy questions, concerns or requests to exercise your rights.
